StillWater Adventures
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Payment Policy:


ACCEPTED PAYMENT METHODS:

Credit Card - StillWater Adventures accepts credit card payment via Stripe, our online payment portal.

Paypal - We have set up integrations with PayPal to make your checkout experience easier.

EMT / Certified Cheque/ Money Order - We also accept EMT, Certified Cheques and Money Order.  To pay with EMT, certified check or money order please choose this option at checkout.  Your order will be held until payment is received.  At this time, we will notify you of received payment and ship your order.  If payment is not received within 5 business days, we will contact you to discuss payment options.  If we are not able to contact you, the order will be cancelled.

Layaway - As of now, we do not have a layaway policy.  We do offer a 5 day hold policy on select items.  Please contact us for more information. 

Financing - We currently do not offer any financing options.  Please contact your personal banking associate for options.


PRICING AND DEPOSITS:

Item Prices - Pricing may be subject to change. A deposit will guarantee your price unless otherwise stated at the time when your order is placed.  This includes any current outstanding orders.

Pre-Order Prices - Deposits hold your place in the order queue and guarantee the price to you unless otherwise stated at the time when your order is placed.  If you request a refund, a $50.00 administration fee may apply.

Special Orders - Deposits are required on Special Order items and will be subject to a re-stocking fee if you cancel your order. Always confirm details at the time of your order.


PRICE MATCH POLICY

StillWater Adventures will endeavor to provide you the best price on the market. If you see your future purchase in stock anywhere in Canada (priced in CAD) from an Authorized Dealer, we will do our absolute best to match that price.  To take full advantage of the price match, provide us with reference (website link, location) as to where you saw the better price and we will endeavor to match it.  Price match policy does not apply to sale, closeout, or end of season sale prices.

All price match sales are FINAL. No returns, exchanges or refunds are applicable after invoicing. In the case of defects or manufacturing issues, standard return policy will be applicable.

StillWater Adventures holds all rights to pricing of products and price matching.


This policy was last modified on December 4, 2021.

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